Do I need to pre-book my visit?

We recommend pre-booking your visit, tickets can also be purchased at the front entrance (subject to availability), though you may need to wait for the next available time slot.

Can I make a group booking?

Please see our Group Bookings page for more information.

What are the entry times?

Please see our entry times for more information.

How long will a visit to The Inverness Castle Experience take?

We suggest allowing 2–3 hours to fully enjoy The Inverness Castle Experience.

How do I get to The Inverness Castle Experience?

Please view our page on how to get to the castle.

What happens if I miss my time slot?

Due to the timed entry system, if you miss your time slot a new ticket will need to be purchased for a later time or date.

Can I change my booking time if my plans change?

Yes, you will have the option to amend your booking. A ‘Manage My Booking’ link will be in your booking confirmation email.

Are there any concession tickets?

There are concession tickets for people aged 65 and over. Carers and personal assistants will also have free entry into the experience, so long as they are accompanying a client.

Is there a concession rate for visitors with a disability or additional needs?

There are concession rates for visitors with a disability or additional need. You just need to display a blue badge or pip letter to access the discounted rate. Carers and personal assistants can enter for free.

What’s included in the ticket?

Your ticket grants you entry to the South Tower Experience, as well as entry into the North Tower - Cèilidh Rooms exhibition and North Tower Gallery. galleries. Access to the Gardens, Saltire Bistro and Castle Shop does not require a ticket.

When is last entry?

Please see our opening times for more information.

Do I need to print my ticket?

You can print your ticket if you prefer, or simply show the e-ticket that's attached to your booking confirmation email.

Can I use the same ticket to experience the attraction more than once?

No, each ticket allows a single entry to The Inverness Castle Experience.

Is there a storage area for my luggage and personal items?

There is no storage space for any large or wheeled luggage. You can store any luggage in lockers at Inverness Railway Station, a 10-minute walk away from the Experience.

What forms of payment are accepted?

Tickets at the front entrance can only be purchased by card, but The Saltire Bistro and Castle Shop accept both cash and card.

Can I bring my dog onto the esplanade?

Dogs on a lead are permitted in the Gardens but not inside the Experience. Assistance dogs are permitted in the castle.

Is smoking or vaping allowed at The Inverness Castle Experience?

Smoking and vaping are not permitted inside the Experience or on the Castle grounds.

Is Wi-Fi available?

Wi-Fi is available in the Castle and can be accessed by accepting the terms and conditions.

Is The Inverness Castle Experience open during the holidays?

The Inverness Castle Experience is open every day, except on 25th December.

Can I visit The Saltire Bistro and Castle Shop without buying a ticket?

You can visit the Bistro and the Castle Shop without purchasing a ticket. You can use the North Tower entrance from the gardens to access both the Bistro and Shop.

Can I take photos or film inside The Inverness Castle Experience?

Yes. Photography and filming using hand-held cameras or smartphones are permitted for private, non-commercial use.

Where am I allowed to take photographs around the castle grounds?

You may take photos in public outdoor areas such as parks and public footpaths. Visitors generally have the right to take photographs without needing permission, provided this does not cause obstruction or harassment.

Are drones allowed at The Inverness Castle Experience?

No. The launching, landing or operation of drones is not permitted from The Inverness Castle Experience grounds unless specific written permission has been granted and appropriate public liability insurance is in place.

Can I use flash photography during my visit?

No. Flash photography or flash filming is not permitted as it may impact the experience for others and can affect sensitive displays.

Can’t find the answer you’re looking for? Get in touch and we’ll get back to you as soon as we can.