Privacy Policy
Poileasaidh Prìobhaideachd
Purpose
The Inverness Castle Experience requires personal information for the following purposes:
To validate your right of entry to the Inverness Castle Experience and or any events or promotions associated with it
To fulfil purchases made by yourself on the Inverness Castle Experience website, and to fulfil personalised purchases (food, beverage or retail items) made at Inverness Castle Experience
In order to claim HMRC Gift Aid from donations
To send you general and customised marketing information
The data will vary according to the precise purpose for which it is being gathered, but will be the minimum required to fulfil that purpose, unless you volunteer to give us additional data.
If you do not provide your information, we are unable to provide you any of the above services.
Conditions for Processing Personal Information
Consent: when we collect and process your data, for example to receive newsletters, or to identify you when attending Inverness Castle or supporting events
Contract: when we need your personal data to comply with our contractual obligations, e.g. to ensure online purchases are delivered to your address, or to manufacture personalised retail items
Legal Requirement: if there are legal requirements for us to collect and process your data, e.g., to pass details of people involved in criminal activity affecting Inverness Castle to law enforcement
Legitimate Interest: in specific circumstances we use your data to support our legitimate interests in running our business, e.g., to create personalised offers
Your Rights
Access your personal data
Rectification of personal data
Erase your personal data
Restrict processing of personal data
Find out more about your rights.
Who We Share Your Information With
High Life Highland does share your personal information with third parties in order for us to administer processes.
High Life Highland shares your personal information with HMRC for the purposes of Gift Aid.
For information visit regarding HMRC’s Privacy Notice click here.
For a list and more information on third party processors please visit: www.highlifehighland.com/GDPR/DataProcessors
How long we hold your information
For information that includes a financial or contractual element, due to financial regulations we will keep your information the current year plus 6 years.
How to withdraw consent/cancel
If you wish to withdraw your consent for donations or Gift Aid please email DPO@highlifehighland.com
If you would like you details to be removed from our records please email DPO@highlifehighland.com
Automated Processing
Your personal information is not subject to automated decision making or profiling.
Data Controller
The data controller is The Highland Council (High Life Highland delivers services on behalf of The Highland Council).
Data Protection Officer (DPO)
Contact our Data Protection Officer:
Data Protection Officer
Highland Council Headquarters
Glenurquhart Road
Inverness
IV3 5NX
01463 702029
DPO@highlifehighland.com
Supervisory Authority
If you are unhappy with the way we have processed your personal information you can contact the Information Commissioner:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113