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FAQs – Access and Facilities

Ceistean Cumanta – Inntrigeadh is Goireasan

Is the castle accessible for wheelchair users?

The Inverness Castle Experience is fully accessible for wheelchair users.


Are assistance dogs allowed in the castle?

Yes, assistance dogs are allowed within The Inverness Castle Experience.


Can I bring my own food and are there places to eat it on-site?

Your own food is not permitted in The Saltire Bistro, but you are welcome to eat a picnic in the gardens.


Do you offer foreign language guides?

The experience is audio guide led. There are nine different languages to choose from: Scottish Gaelic, English, French, Spanish, German, Dutch, Italian, Mandarin and Japanese.


Where can I find information on the accessibility of the castle?

Please look at our accessibility page for more information.


Can I bring a pram into the Experience?

Yes, prams are allowed in the experience.


Is seating available in the Experience?

There is seating in several rooms within the Experience, including during the timed shows. There is also seating in The North Tower.


Are there toilet facilities on-site?

There are toilets available on the ground and first floors of the South Tower, as well as on the ground and first floors of the North Tower. Accessible toilets are available on each floor.


Are there any changing places?

There is a changing place next to the Bistro. Please ask a member of staff for directions if needed.


Are there any baby changing rooms?

There is a baby changing room next to the Bistro. Please ask a member of staff for directions if needed.


Is there any accessible parking?

There are four accessible parking spaces on site for blue badge holders. These must be pre-booked on our website prior to your visit.


Is there a lost and found in the castle?

We have a lost and found. Please contact info@invernesscastle.scot about any missing items, and we’ll be happy to help.


Can’t find the answer you’re looking for? Get in touch and we’ll get back to you as soon as we can.