Booking Portal Terms and Conditions

Terms and conditions for tickets purchased by local accommodation providers and travel agents booking for FIT either from our Group Bookings Team or our booking portal.

All tickets are non-refundable and non-transferrable

General

1. Tickets purchased using our booking portal cannot be used in conjunction with any other offers or discounts.

2. Tickets purchased using our booking portal are non-transferable and non-refundable.

3. Additional tickets may be purchased on the day of your visit up to the maximum available in your slot when offered.

4. Tickets booked but not used are non-transferable and non-refundable (e.g., due to no shows).

5. Externally guided private tours are not permitted on site.

6. The Inverness Castle Experience reserves the right to refuse entry.

Payment

1.      An invoice will be raised for all bookings visited within the calendar month at beginning of the next month.

2. All invoices will be issued from High Life Highland and must be paid within 30 days.